Frequently Asked Questions
Everything you need to know about your Barbella Box experience.
When will my Barbella Box ship?
We ship our monthly boxes between the 15th and 20th of each month. Once your box is on its way, you will receive a tracking number via email so you can follow its journey to your doorstep.
Can I customize the items in my box?
While the core of the Barbella Box is a curated surprise, we do offer size selections for apparel items. You can update your sizing profile in your account settings at any time before the 1st of the month.
What is your return policy?
Due to the curated nature of our subscription boxes, all sales are final. However, if you receive a damaged item or an incorrect size, please contact our support team within 14 days for a replacement.
How do I cancel my subscription?
You can cancel your subscription at any time through your account dashboard. Please ensure you cancel before your next billing date (the 1st of the month) to avoid being charged for the upcoming box.
Do you ship internationally?
Yes, we ship to athletes worldwide! International shipping rates and delivery times vary by country and will be calculated at checkout.
What kind of products can I expect?
Each box is packed with premium fitness gear, apparel, snacks, and recovery tools specifically curated for the female functional fitness community.